And now, the ongoing saga of why I hate UPS so very much…
I had ordered a bunch of equipment based on a rental that I had gotten from a client. This client is supposed to come pick up this equipment today at 4 pm. On Monday, I told Sennheiser (the company that I ordered from) that I needed the equipment by Thursday. They told me that a certain item was backordered, but that the important stuff, the stuff I needed for this rental, was in stock and would arrive on Thursday. On Wednesday night, when I got home, I discovered a box from Sennheiser that contained all of the items they told me had been backordered, but not the items that I really needed. When I asked them about this on Thursday, they told me that they screwed up, but that they would ship the items overnight at their expense. This would be fine, I told them, so long as they were sent “no signature required”, as I would not be available to sign for the packages on Friday morning.
As I’m in the shower this morning, I hear the dog barking, so I assume that UPS has arrived. I don’t worry about it, because it was sent no signature required, so they should just be leaving the packages, and isn’t it great that the stuff is here before I leave? When I got out of the shower, I went to check for the packages, and what did I find but a note on the door from UPS saying that they had tried to deliver the packages, but no one was available. So I called Sennheiser, and I asked what the deal was.
Well, here’s the deal. The package was sent “no signature required.” UPS, apparently, reserves the right to ignore those instructions if they feel that the neighborhood is questionable (although, that makes you wonder why they even have that option to begin with). Now, let me explain something to those of you who don’t know where I live. It’s the middle of whitebread suburbia. It’s a new development, everything is clean, it’s all residential homes and families. UPS leaves packages on my door almost every other day. This driver, however, apparently thought my neighborhood was questionable.
“Driver, why didn’t you leave that package that was requested as ‘no signature required’?”
“Well, boss, the neighborhood looked questionable. There were….CHILDREN’S TOYS outside of people’s houses!!!!”
“WHAT? You did the right thing, driver. Good work!”
Yes, friends…UPS. Screwing up every delivery they possibly can….



